Privacy Policy

This Privacy Policy describes how www.panelbros.com.au (the “Site” or “we”) collects, uses and discloses your personal information when you visit or make a purchase from the Site.

Collecting Personal Information:

We collect information about your device, how you interact with our Site and details needed to process your purchases. We may collect more information if you contact us for support. In this Privacy Policy, “Personal Information” refers to any information that can identify an individual.

Below is an overview of the types of Personal Information we collect and why.

Device Information

Examples: Your web browser version, IP address, time zone, cookie details, and how you engage with our Site (such as pages viewed or products browsed).
Purpose: To make sure our Site displays correctly for you and to carry out data analysis so we can optimise our Site.
Source: Collected automatically when you visit our Site through cookies, log files, web beacons, tags or pixels.
Disclosure: Shared with our store platform provider (Shopify) for business purposes.

Order Information

Examples: Your name, billing address, shipping address, payment information (including credit card details), email address and phone number.
Purpose: To supply products or services you have requested, process payments, arrange shipping, provide invoices or order confirmations, communicate with you, check orders for fraud and, if you wish, send you information about our products or services.
Source: Collected directly from you when you place an order.
Disclosure: Shared with our payment and store platform providers for business purposes.

Customer Support Information

Examples: Information you provide when contacting us about a question or issue.
Purpose: To offer you help and resolve any issues or queries.
Source: Provided directly by you when you get in touch.

Sharing Personal Information

We share your Personal Information with service providers who help us deliver our services and complete our contracts with you.
We may also share Personal Information if the law requires us to do so or to respond to a court order or similar legal request.Behavioural Advertising:
We use your Personal Information to send you marketing content or show you adverts that might interest you. For instance, we use Google Analytics to understand how people use our Site. To learn how Google uses Personal Information, visit: https://policies.google.com/privacy?hl=en
You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

You can also opt out of targeted ads at these links:

Using Personal Information:

We use your Personal Information to:

Provide and sell our products to you
Process payments and arrange shipping
Send you order confirmations, invoices and important updates
Inform you about new products, services or special offers (if you have chosen to receive these)

Cookies

A cookie is a small file downloaded to your device when you visit a website. We use cookies to remember your preferences (like login or region choice) so you do not have to re-enter them each time you visit. Cookies also help us see if you are a first-time visitor or a returning one, which helps us improve the user experience.
We use different types of cookies to provide our services. These may change over time, but generally include:

Functional cookies
Performance cookies
Advertising cookies
Social media or content cookies

Do Not Track

Because there is no standard understanding of how to respond to Do Not Track signals, we do not alter our data collection or usage when we detect such a signal from your browser.Changes
We may update this Privacy Policy as our practices change or for legal and regulatory reasons. Any changes will be posted here.

Contact

If you have any questions about our Privacy Policy or wish to file a complaint, please contact us at:

Email: info@panelbros.com.au
Address: 1 Denninup Way, Malaga WA 6090

If you are not satisfied with our response, you have the right to lodge a complaint with the appropriate data protection authority.

Last updated: February 15th, 2025